Warden users control the Ward users sessions using the Remote Control.
It is not mandatory that you assign Ward users to any specific Warden users for Remote Control to work but in some cases you might want just a particular Warden user to control a particular Ward user group and not all that compose your Organization. In this section you will learn how to assign Ward users to a specific Warden user.
Go to the Virtuleap dashboard.
Click on the Users link, located in the left side panel.
Open the Warden profile page, by clicking on the View icon or on the ID/name.
Scroll down until you see the Wards section, then click on the “Attach User” button.
Type the username of the desired Ward user in the “Wards” field and then click on the “Attach User” or on the “Attach & Attach Another” button.
After attaching all the desired Ward users, they will appear in a list under the “Wards” sections, inside the Warden profile page.
After completing these steps, the Warden user is ready to control the attached Ward users via Remote Control. Keep in mind that only the attached Ward users will be under control of this particular Warden user.
If you wish to know more about Remote Control click on this link to be redirected to its section.